Privacy Policy

Comfit-E-Store Privacy Policy

Welcome to ComfitEStore where your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you shop online through our website.

We operate under the laws of Pakistan, adhering to both Islamic principles and local regulations to ensure your privacy and data security.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following types of information:

    Personal Information: Name, contact details (email address, phone number), billing address, and shipping address.

    Payment Information: Details such as bank account information for transfers or payment confirmations. Note: We do not store credit card or sensitive payment data; all online transactions are securely processed through trusted gateways.

    Technical Information: IP address, browser type, and device details for website optimization and security.

    Order History: Information about the items purchased and preferences to improve your shopping experience.

2. How We Use Your Information

We use the information we collect to:

    Process and fulfill your orders, including delivery.

    Provide you with account management and support.

    Notify you about offers, promotions, and updates (if subscribed to our newsletter).

    Improve our website’s functionality and user experience.

3. Payment Methods

We offer two payment methods for your convenience:

    Bank Transfer: Details will be shared at checkout.

    Cash on Delivery (COD): Pay directly to the delivery agent at the time of receiving your order.

Your payment details are handled securely and are not shared with any third parties except where required to process your order.

4. Compliance with Laws and Ethics

As a business operating in Pakistan, we ensure that all data collection and processing activities comply with:

    Islamic Principles: Ensuring transparency, fairness, and ethical handling of customer information.

    Local Privacy Laws: Including but not limited to the Pakistan Electronic Crimes Act (PECA) and other relevant regulations.

    Customer Rights Protection: In line with both Shariah principles and legal obligations to ensure the trust and confidence of our customers.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how you interact with our site, enabling us to provide a more personalized shopping experience. You can disable cookies in your browser settings, but this may impact website functionality.

6. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

    Delivery Partners: To ensure your orders are delivered on time.

    Service Providers: For payment processing and website hosting.

    Legal Authorities: If required to comply with legal obligations under the laws of Pakistan.

7. Data Security

We implement strict security measures to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses encryption technologies to ensure your data remains secure.

8. Your Rights

You have the right to:

    Access and update your personal information.

    Request deletion of your data (subject to legal and operational requirements).

    Opt-out of marketing communications at any time.

9. Changes to the Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, legal obligations, or adherence to Islamic principles. Please review this page periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

    Email: info@comfitestore.com

    Phone: 0343-9680008

    Address: Near Comfit Super Market Opposite Niaz Petroleum, Khanewal Road Near Chowk Qazafi, Multan, Pakistan